3 Tips for Choosing the Right Auto Repair Shop
Choosing the right auto repair shop can be quite challenging, especially in an industry fraught with misconceptions and rumors of unscrupulous business practices, servicemen that cunningly over-charge you, and tough-to-understand system designs for consumers. However, with careful considerations and a little digging from friends and on the internet, the process can feel less overwhelming
To help you get the right auto shop or at least familiarize yourself with the process before making a decision — that impacts your vehicle integrity and performance, here are few tips any car owner may want to consider.
Research on the Internet on some of reputable auto shop companies
Getting to know some of the local auto paint shops in your area is the first step in this process — of finding an auto repair shop. And it’s key because it offers you a good number of options to narrow down your list. Start by checking up some of the common auto shops online repository sites like the AAA. Here, they categorize companies with their geographical location and customer reviews, giving you a chance to compare different companies close to your area.
However, this does not mean that you’re only limited to local auto paint shops or body shops. No, better service it out there somewhere, and so you may need to driving a little further to enjoy that service. The attributes of a good mechanic are trustworthy, quality service and reasonable price. So, if you can find a repair shop outside your town or just far from your home, don’t mind driving up further.
Remember not to rely much upon reviews on the repair’s shop as there tendencies of generating fake reviews to give an impression of good service. Instead, do an outside customer review check on independent sites that host verified reviews from different customers and are known to curate them in the first place.
Narrow down your list and do one more last review on the company’s site to understand the company better and see what you might have left out that is of importance for your next step. You can also ask friends and family for referrals — they are often the best option.
Contact the companies and Plan to visit for further assessment
At this point, you should have a couple of names that have interest you. Start by making calls and inquiring about your exact concerns. For instance, if your car requires a paint job and you’re contacting an auto paint shop, ask questions on paint technology that they use. Also, be ready to answer questions from the mechanic.
The idea is to determine the type of customer service the company has as well as the service knowledge and experience in repairing vehicles, particularly your model. This is the chance to also ask for quotation and project duration, but since an inspection is the best way to determine the cost, not all companies will provide this information over the phone.
Specialty shops like paint shops and auto body repair shops are ideal when you’re dealing with a more specific issue, but general car repairs can be easily handled by different types of mechanics who often do a good job.
Additional Auto Services
While not at the top of the list, a good auto shop should offer more than just repairs to their customers. Some of the additional services these some of these companies provide include car rental service, car financing, towing and shuttle services. These are perks that auto shops use to increase customer loyalty and attract even more customers.
Other minor but distinct elements that auto paint shops add to make their customers feel special include welcoming and cozy waiting room, free Wi-Fi, convenient and spacious parking lots.
Establishing trust with your mechanic is paramount in addressing those little uncertainties that arise now and then before agreeing to repairs. Once you visit your mechanic don’t hold on any questions back, get thorough so you can finally get to know in detail the person working on your car. This is a key step in choosing an auto repair shop. Finally, a mechanic should offer warranty and service guarantees to seal the trust. This goes to show just how confident a mechanic is with their service and protects you as the customer.